HOLIDAY SHIPPING: Last Day to place orders for Christmas Delivery in the USA is Friday December 9th...this is not guaranteed but in normal cases should arrive by Christmas, Dec 25th.
What are your shipping rates and shipping time frames?
Order Total $00.01 - $64.99 (USPS First-Class Mail 3-5 business days) $4.50
Order Total $65.00 - and up (USPS First-Class Mail 3-5 business days) FREE
Orders ship Monday - Friday from the Phoenix, Arizona USA area. Please note USPS (United States Postal Service) does not guarantee delivery time frames for First Class & Priority Mail so once your package is in USPS's system Amy Miller Designs has no control when your package arrives. Delivery times are just estimates.
Amy Miller Designs is not responsible for packages once they are within USPS.
When will my order ship?
Ornaments - allow 4-5 business days for item to be made PLUS 3-5 business days for shipping to receive your order. So it should take 7-10 business days after you place your order for it to arrive.
Art Prints - allow 2 business days for item to be made PLUS 3-5 business days for shipping to receive your order. So it should take 5-7 business days after you place your order for it to arrive.
Wooden Signs - allow 4-5 business days for item to be made PLUS 3-5 business days for shipping to receive your order. So it should take 7-10 business days after you place your order for it to arrive.
Printable Items - if an item (such as invitations) requires personalized information please allow 3 business days to receive your .pdf or .jpg file by e-mail. Please make sure to check your junk or spam folder if you haven't received your file(s) in a timely manner.
Do you ship internationally?
No, currently Amy Miller Designs does not ship internationally.
I need my order in a hurry, do you think it will get to me by a certain date?
If you need your order fast and aren't sure if it will make it on time please e-mail me BEFORE you place your order so I can let you know if I'll be able to have your item(s) available in time.
What's your return policy?
Due to the custom nature and time put into a majority of my items they are not returnable. If a mistake is made on my end like sending the wrong color, incorrect information on invite/art print, quantity or item I will make it right and ship you the correct item.
The item I purchased is a gift, can you send a special message to the recipient?
Yes, just let me know in the message box at check out that this is a gift and state what message you would like me to send. This message is FREE and will be printed on the packing slip. Please note the item will not be gift wrapped.